CANCELLATION AND REFUND POLICY
When you book a tour, we schedule guides and staff for your adventure. As a result we require a 48 hour notice for cancellations and rescheduling of tours.
We ask you to arrive 20 minutes prior to your reserved tour time. If you arrive late and we have to start your tour without you, you will not receive a refund.
GROUPS AND SPECIAL OUTINGS
Share the adventure with school and church groups, business teams, birthday and wedding parties. Call or email us at firstname.lastname@example.org and we’ll be happy to help you organize your next group outing!
SHOULD I TIP MY GUIDES ?
Our guides are professionally trained to ensure that you have a safe, enjoyable, and memorable experience. Tipping is not required but is greatly appreciated!
Even if there is bad weather where you are, that does not necessarily mean there is bad weather at Canopy Ridge Farm. Truly magical tours have occurred before, during, and after a passing summer shower. We operate rain or shine. We may postpone tours to allow for weather systems to pass, and we will contact you if we are certain your tour will not run. If you have concerns about the weather, please give us a call. We are very flexible with rescheduling and refunds should a storm system cause your tour to be cancelled.